PRIVACY POLICY

Effective Date: 05/03/2026

Welcome to Ruchira – The Taste and Tradition of Home.
Ruchira Home Foods is committed to protecting your privacy and ensuring transparency in how we handle your information.

1. Business Information

  • Business Name: Ruchira Home Foods
  • FSSAI License No: 20126091000181
  • Shipping Origin: Andhra Pradesh, India
  • Email: support@ruchirahomefoods.com
  • Phone: 7975393445

2. Information We Collect

We may collect the following information when you place an order:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping & Billing Address
  • Payment Details (processed securely via third-party payment gateways)
  • Order History

3. How We Use Your Information

Your information is used to:

  • Process and ship your orders
  • Communicate order updates
  • Provide customer support
  • Improve our services
  • Send promotional offers (only if opted-in)

4. Payment Security

All payments are processed through secure third-party payment gateways.
We do not store your debit/credit card or banking details.

5. Data Protection

We implement reasonable technical and administrative safeguards to protect your data.

6. Sharing of Information

We do not sell or rent your personal information.
Information may only be shared with:

  • Courier and delivery partners
  • Payment processors
  • Legal authorities if required by law

7. Cookies

Our website may use cookies to improve user experience and analytics.

8. Contact Us

For any privacy-related concerns, contact:

  • Email: support@ruchirahomefoods.com
  • Phone: 7975393445